B2B Product/Service Launch Pitfalls You Should Avoid

Navigating B2B product/service launches are happening at a rapid pace but I'm still seeing companies fall in to some major pitfalls!

So, let's talk about the epic adventures of launching a new B2B product or service. But beware! It's not all sunshine and rainbows. Many companies stumble upon hidden traps and find themselves face-first in a pitfall party.


Here are a few crucial watch-outs to keep your launch on the path to success:

1. The "Lone Ranger" Mirage: Picture this—your revenue teams are all set and raring to go, but the rest of the company is blissfully unaware or, worse, uninterested in your grand launch plans. Yikes! Building company-wide excitement and buy-in is essential for a triumphant launch. Rally the troops from all departments—product, operations, customer support, you name it. Involve them in the process, seek their input, and show them how their contributions fuel the launch's success. When everyone is rowing in the same direction, the waves of success will carry you farther than you ever imagined!

2. The "One-Size-Fits-All" Trap: Ah, the allure of the one-size-fits-all approach. It's like a siren's song, tempting you to believe that your B2B offering will magically cater to every company's needs. 🎶 But hold on a sec! Each industry, each niche, each customer has unique pain points and preferences. Don't fall into the trap of assuming you have the universal solution. Customize your messaging, positioning, and even your features to resonate deeply with your specific target audience. Be the tailor, not the department store, and watch your launch soar!

3. The "Radio Silence" Abyss: Crickets chirping Yep, that's the sound of no one noticing your launch. It's time to break the silence! Don't underestimate the power of company-wide communication and promotion. Spread the word like a wildfire—across all teams, departments, and levels of your organization. Create buzz, ignite conversations, and build anticipation. Let your launch become the talk of the town, not just in the revenue teams but throughout the entire company. Unite and conquer!

4. The "Customer Voice Amnesia" Pitfall: Don't let your excitement drown out the voice of your clients! It's easy to get so caught up in the thrill of launching that you forget to actively seek your clients' input. Remember, they are the ones who will ultimately determine the success of your product or service. Engage with your clients early and often. Ask them what they love about your offering, how it solves their problems, and how it makes their lives better. Incorporate their feedback, iterate, and refine. By listening to your clients, you'll create a launch that resonates with their needs and propels your success to new heights!

As you start to launch your new product or service, keep this list handy so that you don’t fall in to the pit of despair!

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The Balance in B2B Marketing